Privacy policy

Treadix respects your privacy and is committed to protecting the information you provide when using our website, https://www.treadix.shop/.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website or place an order.

Information We Collect

When you use our website or place an order, we may collect information necessary to process and fulfill your purchase, including information such as your name, billing and shipping address, email address, phone number, order details, and payment-related information.

We may also collect technical and usage information associated with your visit, such as your IP address, browser type, device information, and information about how you interact with our website.

How We Use Your Information

We may use collected information to:

  • Process, confirm, and fulfill orders.
  • Communicate with you about your orders and customer service requests.
  • Provide customer support.
  • Maintain and improve our website and shopping experience.
  • Understand website usage and performance.
  • Send marketing or promotional communications where applicable.
  • Detect, prevent, or investigate activities that may interfere with the operation or security of our website.

Analytics, Advertising, and Cookies

Treadix uses cookies and similar technologies to support website functionality and understand how visitors use our website.

We use Google Analytics to help us understand website traffic and usage.

We also use the Meta Pixel to help measure and understand interactions with our website and marketing activities.

Cookies and similar technologies may also be used to support website functionality and help provide a better shopping experience.

Your browser may provide options to manage or disable cookies. Some website functions may not work properly if certain cookies are disabled.

Email Marketing

Treadix may use email marketing to communicate with customers about products, promotions, or other information.

You can unsubscribe from promotional emails by using the unsubscribe option included in the applicable email. Transactional or service-related communications concerning an order or customer service request may still be sent when necessary.

Payment Information

Payments are processed through the payment methods made available at checkout, including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Treadix does not need to receive or store your complete payment card number in order to process an order. Payment information is handled through the applicable payment service during checkout.

All prices and transactions on our website are presented in U.S. dollars (USD).

Sharing Information

We may share information when reasonably necessary to operate our business and provide our services, including with service providers involved in payment processing, order fulfillment, shipping, website operation, analytics, marketing, or customer support.

For example, shipping information may be provided to the applicable delivery carrier so that your order can be delivered.

We do not state that we sell your personal information because our practices may depend on the services and technologies used on our website.

Data Security

We take reasonable steps to protect information handled through our website and business operations. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Choices

You may contact Treadix to request information about personal information associated with your interactions with us or to request assistance with your information.

You may also opt out of promotional email communications by following the unsubscribe instructions in those emails.

If you have a privacy-related request, please contact us using the information below.

Children's Privacy

Our website is intended for general shopping purposes and is not directed toward children. We do not knowingly request personal information from children for the purpose of making purchases through our website.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or privacy practices change. Any updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding your personal information, please reach out to:

Treadix
2470 Tuscany St
Corona, CA 92881
United States

Email: support@treadix.shop
Phone: +1 510-585-4189

Privacy and customer support inquiries may be submitted by email 24/7.